How to buy

Buy a used car with confidence
Free 1 Year Warranty
5 Days Return Policy

Want to make an immediate car purchase?

Both private individuals and traders are eligible to purchase a car online, without going to our physical auction.
You can avoid the whole bidding process by being the first to pay the Buy Now price listed on the website.
The vehicle will be assigned to you immediately without going to auction and you will benefit of our 5 Days Return Policy and Free 1 Year Warranty.

It’s much easier than you thought. Now you can purchase a vehicle from the comfort of your own home in just a few easy steps.
You no longer need to commit to a long journey, simply transact from home and the vehicle is delivered to you.

The purchase procedure includes the following steps outlined below.

Submit your order to secure the chosen vehicle

To take advantage of our great offers available to immediate purchase, simply click on Submit Your Order button on the vehicle listing page, fill in the order form with your details with your details and follow the instructions.
Once we receive your order, we will issue the Invoice and the Vehicle Sale Agreement and send it by email.
The Vehicle Sale Agreement is a legal contract signed and stamped by our manager which contains the transaction terms.
After receiving the contract, the Buyer must read it, sign it and send it back to us by email or hand it to our delivery agent upon delivery.

We encourage you to act fast. The inventory available today may be sold by tomorrow.

Payments/Security Deposit

Once you placed the order the car is reserved for 48 hours time for you to submit the payment and be the guaranteed buyer.

We require the full payment upfront if the vehicle’s price is lower than €10,000.
If the price is over €10,000, we require a 50% refundable deposit. The 50% balance of payment will be paid after the car is delivered.
The Buyer must submit the payment by bank transfer within 2 business days since the payment invoice has been issued and provide the SWIFT confirmation.

Important ***

Do not submit an order unless you can pay for it. After you have submitted an order, you are unable to cancel it.
So the payment must be made.


However, the payment is refundable without quibble if you return the vehicle.

Delivery

We will deliver the vehicle to an address of your choosing. Just let us know what suits you best.
The vehicles could be delivered anywhere within Europe for a fee that vary between €200 and €850 depending on Buyer’s physical location and type of Vehicle (Contact us for shipping quote).
The vehicles are delivered by our company trailers within 4 to 10 business days since the payment is credited to Zoom Trading’s bank account.

Documentation

When the vehicle is delivered, the delivery agent will hand over the vehicle documents and keys to the Buyer.
On the day of handover the Buyer will need to provide an identity document (Identity Card / Passport or Driving License) to prove that he is the person we registered as buyer.
We will provide all of the documentation pertaining to your vehicle purchase including:
– Vehicle Registration Certificate
– Purchase Contract
– Invoice
– Warranty Certificate
– European Certificate of Conformity (COC)
– Service History (if applicable)
– Damage report (if applicable)
– Vehicle Insurance certificate (valid for 1 month)
– Temporary number plates (valid for 1 month)
– Valid PTI certificate (Periodical Technical Inspection)

Warranty

Zoom Trading solely warrants that on the date of delivery the Vehicle conforms to the Zoom Trading Vehicle Description.
1 Year Warranty are offered to all the vehicles sold through Zoom Trading Platform.
For any technical problems that occures within 1 year since the purchase of vehicle, Buyer shall notify the malfunction as soon as possible by submitting to Zoom Trading a document from an official workshop or dealer which describes the technical damage and lists the ID numbers of the required spare parts along with the proforma invoice for the repairs.
Zoom Trading will pay for repairing the vehicle within 48 hours since receiving the proforma invoice.

Returns, Cancellations and Refunds

5 Days Return Policy:
After the Vehicle is delivered, the Buyer will benefit from our 5 Days Trial Period in order to verify itself that the Vehicle complies with the Zoom Trading Vehicle Description. During this period the Buyer has the option to accept or reject the vehicle.
Malfunctions or damage to parts of the Vehicle that were not described on the vehicle description on the time of purchase will entitle the Buyer to reject the Vehicle and request a refund.
If the vehicle is not as described, we will collect ourselves the vehicle with no cost for the Buyer and will refund the payment in full.

Cancellation:
– The Buyer may choose to cancel the transaction at the point of delivery/handover. In this instance we will cancel the sale and refund the payment as well as any delivery charges purchased by the Buyer.
– You cannot cancel your transaction at any point during the sale. After you have submitted an order, you are unable to cancel it. So the payment must be made. If you refuse to pay then you will be breaking a legal contract. Aside from initiating a foreclosure process by using this agreement in court, the Buyer will be blocked from buying from our company.

Refunds:
The buyer has the rights to request a refund within maximum 5 days since he/she received the vehicle. The refund request must be sent by email or through our contact form and should contain the transaction number written on the invoice. Once we received the refund request we will send a trailer to collect the vehicle and refund the payment in full.

Vehicle Information

Buyer expressly acknowledges that all the vehicles are previously inspected by our team of experienced technicians to ensure that we haven’t missed anything and will come with 1 Year warranty.
Vehicle Information may consist of one or more types of information, each of which shall be clearly identified as such on the Platform on the Vehicle Description and photos.
Zoom Trading promises that for each vehicle offered for sale: the make, model and year of first registration are correct as listed:
– the displayed images accurately show the general appearance of the vehicle’s exterior and interior at the time of sale;
– there are no outstanding finance or debts on the vehicle at the time of purchase;
– legal ownership of the vehicle will pass to the buyer after paying the vehicle;
– if you pay us a deposit or the full price for a vehicle, you are guaranteed to receive the vehicle;
– if a vehicle is advertised as having full service history, you will receive the service book and documents attesting the service and maintenance that have been performed;
– the vehicle’s ‘Run & Drive’ condition has been accurately classified; and
– at the time the vehicle is listed for sale, the vehicle’s odometer reading it’s accurate and has no less than the mileage recorded against the vehicle’s registration number in the most recently chassis number (VIN) information available online or through main dealer.
If any of the above conditions are not met, we will refund the purchase price and all buyer’s fees and applicable taxes.


If you still got questions or would like a little extra reassurance before submitting your order, please read FAQ’s section or Contact us for personalised help.


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