5 Days Return Policy:
After the Vehicle is delivered, the Buyer will benefit from our 5 Days Trial Period in order to verify itself that the Vehicle complies with the Zoom Trading Vehicle Description. During this period the Buyer has the option to accept or reject the vehicle.
Malfunctions or damage to parts of the Vehicle that were not described on the vehicle description on the time of purchase will entitle the Buyer to reject the Vehicle and request a refund.
If the vehicle is not as described, we will collect ourselves the vehicle with no cost for the Buyer and will refund the payment in full.
– The Buyer may choose to cancel the transaction at the point of delivery/handover. In this instance we will cancel the sale and refund the payment as well as any delivery charges purchased by the Buyer.
– You cannot cancel your transaction at any point during the sale. After you have submitted an order, you are unable to cancel it. So the payment must be made. If you refuse to pay then you will be breaking a legal contract. Aside from initiating a foreclosure process by using this agreement in court, the Buyer will be blocked from buying from our company.
The buyer has the rights to request a refund within maximum 5 days since he/she received the vehicle. The refund request must be sent by email or through our contact form and should contain the transaction number written on the invoice. Once we received the refund request we will send a trailer to collect the vehicle and refund the payment in full.